FAQs
Can this item be shipped?
At this time, unfourtunatly we can not. Under the Cottage Food Law Ordinance I am only able to offer pick up, or delivery to the metro area. Please contact me with any questions on our delivery area at redoakcoffeeco@gmail.com
What is your delivery area and what are the prices?
Our current delivery area is a 20 mile radius from my home in Minnetonka, as well as a 5 mile radius from my other place of residence on the East Side of St. Paul. You can find our delivery area map on the ‘Before You Order Page’ . Our price for delivery is a flat 5 dollar fee.
This product is made in your home kitchen, what are you doing to keep things safe?
Safety is my number one priority! Before even starting this project I finished off my ServSafe Certification, which is a MN state mandate and shows that the person has sufficient food safety knowledge to protect the public from foodborne illness. The bottles I use are washed prior to bottling and then are disinfected prior to being sealed in their bags. While making the syrup I will be wearing a mask and gloves and ensuring that all temperature needs are met to keep the syrups out of the danger zone. Pick up and delivery will be totally contactless with other saftey measures taken will be as contactless as possible as well.
When are the pick up and delivery dates?
-Pick Up dates will be Sunday 12/13, 12/20
-Delivery dates will be Monday 12/14 and 12/21
-One last pickup/delivery option 12/24 for all the last minute shoppers out there!
How should I store my syrup?
Due to food saftey concerns, your syrup should stay in the freezer. Once you are ready to use it, take it out pour into your beverage and then return it to the freezer. The sugar content in the syrup allows it to stay in a liquid state even when frozen. It will stay good for three months when frozen.
Whats up next for you and Red Oak Coffee Company?
After the holiday season I plan on continuing to grow and introducing a few additional flavors. I am going to continue to work towards having my syrups shelf stable. I also plan on introducing some merch so that people all of over the country can help support Red Oak Coffee Company.
Can I only use my syrup in coffee?
Nope! One of my favorite thing about these syrups is their ability to be used in many different ways. The syrups can be used in cocktails, to flavor steamed milk, oatmeal, ice cream and many others. Be creative and make sure to tag us in your creations @redoakcoffeeco on instagram.
I am having issues with the ordering process, what should I do?
Please don’t hesitate to reach out to me! I am doing my best to iron out any issues before they happen but, I know that they are bound to pop up. You can reach me at redoakcoffeeco@gmail.com and I will get back to you ASAP!